One Stop Accountability That Won Repeat Business

[vc_row][vc_column][vc_column_text]A Swiss based Flavour Company had a long chronic issue which was holding delaying their shipment for long periods of time. This in-turn had a serious impact on their production & delivery schedules as they had limited control on clearances from regulatory Authorities. Needless to say these delay’s had a huge impact on the cost’s due to detention & demurrage charges. Protek analysed the issue found a solution to cut down on the lead time to get raw material at their plant, quickly. Being the first customer in the field of flavours we had to go extra mile in understanding the issues and giving solution without compromising to the satisfaction of our client.

All what we had to do was to align our thoughts based on the client’s requirement / feedback then rework our strategy to bring down the lead time to the expected level.It took couple of days for us to get a control on each & every aspect of the issue, but never the less we were successful brought down the lead time by
sizable days. This improved on productivity of the client also helped in cutting the operational cost to a larger extent. Post that the client had a very limited issues related to their shipment we remained committed to them in the same manner.

This has created a goodwill with the client, which in turn has benefited us in increasing business year after year.

We are grateful to the client for believing in us & making us their preferred partner.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Back” link=”|||” el_class=”service-blog service-r-blog”][/vc_column][/vc_row]